New Parent Education

A friendly and effective Parent Education Series

Our Parent Education Series consist of three separate "Libraries" (suites of Lessons):

Each Library contains approximately 70 to 75 separate Lessons using audio, video, graphics and written text to communicate effectively with all educational levels.

Friendly to babies, parents, families and the hospital staff

The more educated and engaged the parent, the better for the baby. Using our proven approach to educating new parents, family members and other caregivers increases patient engagement, understanding and compliance. Plus, our Home Access service makes it possible for families to access the same information from home to refresh their memories or view information they did not view in the hospital.

Of course the hospital benefits as well - clinically, economically and operationally. Our approach reduces the amount of staff time needed for face-to-face education and provides a consistent and thorough presentation of information. Additionally, it simplifies and accelerates the discharge process.

Educating a broad and diverse audience requires the right resources

Patients come from a large cross section of socioeconomic, educational, cultural and ethnic backgrounds. They are often stressed and affected by numerous factors that reduce their ability to absorb and retain the myriad instructions and education that you must communicate to them. Effectively engaging, teaching or coaching such a diverse group can be difficult and time consuming for your staff.

What makes our parent education programs so effective?

Our Parent Education Series is designed to meet the educational demands of a diverse population of parents and caregivers of newborns. It is also designed to meet the needs of busy nurses, educators and discharge coordinators.

Multi-lingual libraries

All lessons, including associated videos, come in English and Spanish. Additional languages can be custom produced.

Easy to understand

To appeal to, and be understood by, a broad socioeconomic spectrum, we go to great lengths to avoid “doctor speak”. Our lessons are presented at the same reading level as most newspapers – typically, the 5th grade reading level. This does not mean the lessons have been “dumbed down.” Rather, we work hard to avoid big words and excessive medical jargon. Feedback from hospitals already using our programs shows that patients and families at all educational and socioeconomic levels appreciate this straight-forward, simple style.

Appeals to multiple learning styles

Not all people learn the same way. To accommodate different learning styles and overcome learning barriers, the lessons “speak” to the user at the same time that they provide readable text and illustrative graphics or video. This approach enables learning by those who are hard of hearing, have difficulty seeing, are auditory learners, are visual learners – or simply need the messages to be reinforced in several ways. All lessons are paced for more comprehensive learning and may be repeated as often as desired.

Customized for your organization

Each program includes your logo identification and other customizations. We can even add custom content like special videos, text, success stories about your hospital, staff profiles and more.

Tracks patient progress

When used in the hospital, our programs can keep track of where parents are in learning the lessons and place ‘check-marks’ on completed lessons. This allows parents to view a few lessons at a time and resume where they left off when they return. Further, your staff is able to track each patient/parent to know which lessons have been viewed and where additional help might be needed.

No internet connection needed for in-hospital use

To enhance the patient education experience, improve the performance of our programs and keep parents focused, we normally “hard load” our programs onto computer tablets (that we provide) and set them up so that internet access is NOT required - or even allowed. This keeps patient/parents from surfing the internet or loading extraneous programs or games onto the tablets.

Trusted by major hospitals

Our programs are trusted and integral tools in major hospitals across the country. From large teaching hospitals to small community hospitals, they love the effectiveness, ease of use and patients’ reactions to our programs. The programs are used in UNC Children’s Hospital – Critical Care Center, Wake Forest Baptist Hospital, Santa Clara Valley Medical Center in CA, Walter Reid Medical Center, The Bristol-Myers Squibb Children’s Hospital at Robert Wood Johnson University Hospital, WakeMed Hospital in Raleigh NC, VCU Medical Center in Richmond, VA, dozens of Veterans Administration hospitals, and a multitude of others.

In fact, our programs, including NICU Knowledge, Newborn Knowledge, Facing an Early Delivery and our Digital Diabetes Educator, have been installed in over 120 hospitals across the country. Many are using more than one of our programs.

Sample patient education installations

To request information or see our programs, go to the Contact Page,
call 804-327-1113 or email us at

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