Overview: Parent Education Series
Our Parent Education Series consist of three separate "Libraries" (suites of Lessons) including NICU Knowledge™, Newborn Knowledge™, and Facing an Early Delivery™. Each Library contains approximately 70 to 75 separate Lessons using audio, video, graphics and written text to communicate effectively with all educational levels. All Lessons are in English and Spanish.
The more educated and engaged the parent, the better for the baby. Our proven approach to educating new parents increases patient engagement, understanding and compliance. Plus, our Anywhere Access Service provides families access the same information from home that was presented in the hospital. This allows them to refresh their memories or view information they did not view in the hospital.
The hospital benefits as well - clinically, economically and operationally. Our approach reduces the amount of staff time needed for face-to-face education and provides a consistent and thorough presentation of information. Additionally, it simplifies and accelerates the discharge process.
~ Consistent presentation of information to patients / families.
~ Increases patient engagement, understanding and compliance.
~ Parents can access the same information from home.
~ Saves clinician / staff time.
~ Simplifies and accelerates discharge process.
Patients come from a large cross section of socioeconomic, educational, cultural and ethnic backgrounds. They are often stressed and affected by several factors that reduce their ability to absorb and retain the myriad instructions and education that you must communicate to them. Effectively engaging, teaching or coaching such a diverse group can be difficult and time consuming for your staff.
Our program is designed to meet the varied educational demands of a diverse population. It is also designed to meet the needs of busy nurses, educators and discharge coordinators.
All lessons, including associated videos, come in English and Spanish. Additional languages can be custom produced.
To appeal to, and be understood by, a broad socioeconomic spectrum, we go to great lengths to avoid “doctor speak”. Our lessons are presented at the same reading level as most newspapers – typically, the 5th grade reading level. This does not mean the lessons have been “dumbed down.” Rather, we work hard to avoid big words and excessive medical jargon. Feedback from hospitals already using our programs shows that patients and families at all educational and socioeconomic levels appreciate this straight-forward, simple style.
Not all people learn the same way. To accommodate different learning styles and overcome learning barriers, the lessons “speak” to the user at the same time that they provide readable text and illustrative graphics or video. This approach enables learning by those who are hard of hearing, have difficulty seeing, are auditory learners, are visual learners – or simply need the messages to be reinforced in several ways. All lessons are paced for more comprehensive learning and may be repeated as often as desired.
Each program includes your logo identification and other customizations. We can even add custom content like special videos, text, success stories about your hospital, staff profiles and more.
When used in the hospital, our programs can keep track of where parents are in learning the lessons and place ‘check-marks’ on completed lessons. This allows parents to view a few lessons at a time and resume where they left off when they return. Further, your staff is able to track each patient/parent to know which lessons have been viewed and where additional help might be needed.
To enhance the patient education experience, improve the performance of our programs and keep parents focused, we normally “hard load” our programs onto computer tablets (that we provide) and set them up so that internet access is NOT required - or even allowed. This keeps patient/parents from surfing the internet or loading extraneous programs or games onto the tablets.
Our programs are trusted and integral tools in hospitals across the country. From large teaching hospitals to small community hospitals, they love the effectiveness, ease of use and patients’ reactions to our programs.